Only 7% of Gen Yworks for a Fortune 500 company as startups dominate the workforce for this demographic. Employment Source: Brian Solis’ Future of Business, 2013
Millennials are 3 times aslikely to follow brands over a family member on social networks. Customers Source: Brian Solis’ Future of Business, 2013
The half-life of a pieceof content shared on top social networks Twitter and Facebook is 3 hours. (Half-life is the amount of time it takes content to reach 50% of the clicks it will ever receive). Source: Bit.ly Customers
The global rate of extremepoverty fell to 20.6 percent, less than half the 1990 rate of 43.1 percent. Resources Source: World Bank, 2013
The average number of sourcesof content consumed by a shopper in a purchase doubled from 2010 to 2011 going from 5 to 10 pieces of content consumed. Source: Google Customers
Worldwide, more than 3 billionpeople are working, but nearly half work in farming, small household enterprises, or in casual or seasonal day labor. Source: World Bank Jobs Report, 2012 Employment
More than 70% of customerssurveyed believe small businesses understand their customer better than large companies, know their business/product better than large companies, provide a more personal customer service experience than large companies and are more concerned about my needs than larger companies.” Source: : American Express Global Customer Service Barometer, 2012 Customers
Gen Y will form 75%of the workforce by 2025 and are actively shaping corporate culture and expectations. Only 11% define having a lot of money as a definition of success. Source: Brian Solis’ Future of Business, 2013 Employment
29% of Millennials find lovethrough Facebook while 33% are dumped via wall posts or text messages. Customers Source: Brian Solis’ Future of Business, 2013
It is 6 to 7times more expensive to acquire new customers than it is to keep a current one. Customers Source: White House Office of Consumer Affairs
The world population has morethan doubled over the past 50 years and it will exceed 9 billion people by the 2040s. Change Source: Rand Corporation, 2011
The number of pieces ofmail delivered by the US postal service dropped from 250 Million in 2006 to 50 Million in 2012. Source: USPS Change
The percentage of companies newto the Fortune 1000 has grown from 35% (1973- 1983) to 45% (1984-1993) to 60% (1994-2003) to over 70% (2004-2013) in each of the last 4 decades. Source: Brian Solis’ Future of Business, 2013 Change
The amount of time parentsspend with their children continues to go up in the US. Fathers have nearly tripled their time with children since 1965. Mothers’ time with children has also increased, and today’s mothers spend more time with their children than mothers did in the 1960s. Source: Pew Research Center, 2013 Resources
Top 5 risks with thehighest likelihood are: Income disparity, fiscal imbalances, greenhouse gas, water supply, and aging population. Source: World Economic Forum, 2013 Change
The population living in urbanareas is projected to increase from 3.6 billion in 2011 to 6.3 billion 2050. Change Source: United Nations, Department of Economic and Social Affairs
On average, the world hasbecome a little happier in the last 30 years. Health care, education and income have the biggest impact on life satisfaction. Source: World Happiness Report, 2012 Change
Technology Source: GIGAom, 2013 In2010, Hans Vestberg, CEO of Ericsson, predicted that by 2020, 50 billion devices would be connected to the internet.
80% of the top GlobalInternet sites are US-based while 81% of the Global Internet population is non-US. Source: Mary Meeker’s Internet Trends, 2013 Technology
US-based mobile phone operating systemsmaintain 88% share of all global mobile phone sales (up from 5% 6 years ago). Source: Mary Meeker’s Internet Trends, 2013 Technology
Mobile traffic as a percentof internet traffic is growing 1.5x per year (now still only 15%). Source: Mary Meeker’s Internet Trends, 2013 Technology
There are 1.5 Billion smartphoneusers vs. 5 Billion mobile users worldwide. Source: Mary Meeker’s Internet Trends, 2013 Technology
Tablet growth is more rapidthan smartphones. (3x iPhone growth) Source: Mary Meeker’s Internet Trends, 2013 Technology
The next wave of computingis “wearables” (or “drivables”, “flyables”, “scannables”). Source: Mary Meeker’s Internet Trends, 2013 Technology Photo: Ted Eytan
60% of US consumers agree,“Technology has made us feel more connected” while 40% agree, “Technology has made us feel more isolated from each other.” Source: Yankelovich MONITOR Technology
The average US adult spends141 minutes a day using mobile devices. Source: Advertising Age Mobile Fact Pack, 2013 Technology
The projected share of worldpopulation with smartphones in 2014 is 24%. Source: Advertising Age Mobile Fact Pack, 2013 Technology
January to June 2013, globaldemand for smartphones rose by 66% compared with the same period in the previous year, while the market for conventional mobile phones shrank by 25%. Source: GfK Roper WW, 2013 Technology
85 percent - share ofsmartphones as a proportion of all mobile devices is also the highest in China. Source: Advertising Age Mobile Fact Pack, 2013 Technology
Smartphone adoption worldwide is creatingmore and more demand for mobile bandwidth, but it won’t be a mobile broadband-majority world until 2016. Source: Mintel Technology
There will be a 50-foldaggregate growth in smartphone gigabyte traffic between 2011 and 2016, with China emerging with a 10% share of this market. Source: Mintel Technology
A study by the UNfound that nearly 200,000 text messages were sent every second in 2010, totaling up to 6.1 trillion texts. Source: Mintel Technology
The connected home segment willgrow at a compound annual growth rate (CAGR) of 50 percent between 2012 and 2017 to reach 10.7-million shipments in five years. Source: GIGAom, 2013 Technology
In the next 5 years,revenues from the sales of connected home systems will increase from $1.9 billion to $3.8 billion. Technology Source: GIGAom, 2013
By 2017, there will beclose to $11 Billion in revenue from 35-million homes using home automation platforms across the globe. Source: GIGAom, 2013 Technology
Asian students account for 53%of all students studying abroad worldwide - the largest numbers of international students are from China, India and Korea. Source: Pew Research Center, 2013] Resources
In 1990, girls’ primary schoolenrollment rate in developing countries was only 86 percent of boys’. By 2011 it was 97 percent. Source: World Bank, 2013 Resources
The developing world’s cities areexpected to see massive growth, drawing 96 percent of the additional 1.4 billion people by 2030. Source: World Bank, 2013 Resources
In 2011, 3.6 billion people(50% of the global population) lived in urban areas, compared with 1.5 billion in 1990. Resources Source: World Bank, 2013
Over 80 percent of globalgoods and services are produced in cities. Resources Source: World Bank, 2013
76% of the world’s 1.2billion poor live in rural areas. Resources Source: World Bank, 2013
While the US has thehighest internet penetration (78%) it ranks 10th in new internet users from 2008-2012 behind China, India, Indonesia, Iran, Russia, Nigeria, The Philippines, Brazil and Mexico. Source: Mary Meeker’s Internet Trends 2013 Networks
Asia-Pacific is expected to becomethe largest B2C e-commerce marketplace by 2013 (representing a 34% of total sales share against 31.1% in 2012). Source: EMarketer Networks
Millennials watch TV with 2or more electrical devices. Customers Source: Brian Solis’ Future of Business, 2013
Millennials trust strangers over familyand friends. They lean on User-Generated Experiences for purchase decisions. Customers Source: Brian Solis’ Future of Business, 2013
66% of Millennials will lookup a store if they see a friend check-in. Customers Source: Brian Solis’ Future of Business, 2013
87% of global consumers believebusiness should place at least equal emphasis on social interests as business interests, and ‘purpose’ has increased as a purchase trigger by 26% since 2008. Source: Edelman Trust Barometer, 2013 Customers
While 50% of Americans trustbusinesses to do what is right, only 15% trust business leaders to tell the truth. Customers Source: Edelman Trust Barometer, 2013
Only 34% of workers say,“Employees [in their company] have a high level of trust in management and the organization. Customers Source: Interaction Associates
42% of global marketers sayacquiring new customers is one of the top three marketing challenges facing their organization. Source: IBM Customers
On average, loyal customers areworth up to 10 times as much as their first purchase. Customers Source: White House Office of Consumer Affairs
In 2012, only 37% ofUS companies earned a customer experience index rating of “excellent” or “good.” Customers Source: Forrester
67% of US organizations saythat improving customer experiences is one of their top three priorities. Customers Source: Forrester
80% of big companies describedthemselves as delivering “superior” service, but only 8% of customers say they’ve experienced “superior” service from these companies. Source: The New Yorker Customers
In the past year, twoin five consumers or more in most markets indicate that they have not completed a transaction or made an intended purchase because of poor customer service. Source: American Express Global Customer Service Barometer Customers
Peer recommendations drive sales. 70%of consumer said they were influenced by a friend or family member’s online recommendation, beating out in-person recommendation (61%), online articles (59%), ads (49%), or someone they follow online but don’t know (32%). Source: Brian Solis’ Future of Business, 2013 Customers
In Purchasing Power Parity (PPP)terms, India became the third largest economy in the world in 2011, behind the United States and China, and pushing Japan to the fourth spot. Source: World Bank, 2013 Employment
In 2011 Mongolia’s gross domesticproduct (GDP) grew at the second highest rate in the world, measured at 15.7 percent. Source: World Bank, 2013 EmploymentEmployment
The economy with the highestrecorded growth rate in 2011 was the Macao Special Administrative Region of China, which grew at 18.1 percent. Source: World Bank, 2013 Employment
More than 620 million youngpeople are neither working nor studying. Employment Source: World Bank Jobs Report, 2012
Just to keep employment ratesconstant, the worldwide number of jobs will have to increase by around 600 million over a 15-year period. Source: World Bank Jobs Report, 2012 Employment
India will add a millionnew workers every month for the next two decades. This is equivalent to the entire population of Sweden joining the labor force in India every year for the next two decades. Source: World Bank, 2013 Employment